Get in Touch
Our property title experts are here to help. Whether you need guidance on which document to order or have questions about your existing order — we're ready.
Send us a message
We typically respond within 2 business hours.
Quick Response
We respond to all enquiries within 2 business hours during business hours. Urgent order queries are prioritised.
Order Status
Already placed an order? Check your email for delivery updates, or include your order number in your message.
Professional Accounts
Solicitors, developers, and councils — ask about our bulk pricing and priority processing for regular orders.
🕐 Title Issuance Hours (NZST)
Our database is directly connected to the NZ Land Management System. Titles can only be issued during these hours.
I've received far superior service than I was used to. I've received a Record of Title in record time (within 1 hour), containing the diagram and the relevant consent notices and easements for a Building consent application of 3 lots development in Auckland Northshore. It was accepted by the Council without any questions. I highly recommend these guys!
As a planner, I expect speed and quality and this is what I've gotten from certificateoftitle.nz. My Resource Consent was quickly signed off and I've enjoyed the uncomplicated process to just get a certificate of title quickly. I will definitely be back for my next projects.
Before You Reach Out
Quick answers to our most common enquiries
How long does delivery take?
Most documents are delivered within 47 minutes on average. During peak times, it may take up to 2 hours. You'll receive an email as soon as your document is ready.
Which product do I need?
For most property purchases, a Record of Title with Diagram is sufficient. Solicitors typically need a Guaranteed Search. Not sure? Just ask us!
Can I get a refund?
Since documents are sourced from official records and delivered digitally, we can only offer refunds for incorrect or undelivered orders. See our refund policy.
Do you offer bulk pricing?
Yes! Law firms, property developers, and councils ordering regularly can access discounted rates. Contact us to discuss your needs and volume.
Are your documents official?
All documents are sourced directly from New Zealand's official land registry and accepted by all 67 councils nationwide.
I don't have a title reference
No problem! You can search using just the property address. Our system will locate the correct title reference for you automatically.